PRIVACY POLICY

Last Updated: December 2024

We at Healthy Environment LLC (and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to all our websites (under the main domain and sub-domains of healthyenvironment.com) and services, including messaging communications.

This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the websites or our services.

We periodically update this Privacy Policy. Any significant changes will be posted on this page, and where appropriate, we may notify you via email or other communications. We encourage you to review this Privacy Policy periodically for updates.

1. Information We Collect About You

We collect personal data as described below:

• Contact Information: Name, email, telephone number, postal address, and social media usernames.
• Identity Verification Data: Copies of identification documents (e.g., passport, driver’s license) when legally required.
• Financial Information: Payment card details provided during transactions (processed securely by Stripe or FreshBooks).
• Usage Data: Information about how you interact with our website or app, including IP address, device details, geolocation, and browser type.
• Transaction Data: Details of purchases or subscriptions.
• Communication Data: Copies of communications through email, telephone, webchat, feedback forms, or social media.

2. How and Why We Use Your Data

We process your personal data for various purposes, including:

• Account Setup and Management: To register you as a user, manage your account, and process payments.
• Course and Service Access: To deliver the products or services you’ve purchased or subscribed to.
• Communication: To notify you of updates, respond to inquiries, and provide customer support.
• Marketing and Promotions: To send you newsletters, promotions, and offers (with your consent).
• A2P Messaging:
  • To send SMS notifications, reminders, and promotional messages.
  • Consent is required, and you can opt out at any time (see Section 3 below).
• Regulatory and Legal Compliance: To comply with legal obligations and prevent fraud.

3. Text Messaging Policy (A2P Compliance)

When you provide your phone number, you consent to receive text messages from Healthy Environment LLC for purposes such as:

• Account-related notifications (e.g., password changes, transaction alerts).
• Service updates (e.g., appointment reminders, updates about purchases or subscriptions).
• Promotional messages (e.g., special offers, product launches).

You can opt out/unsubscribe of receiving SMS messages at any time by:

• Replying “STOP” to any text message you receive.
• Contacting us at contact@healthyenvironmentllc.com.

Important Notes:

• Standard message and data rates may apply.
• We use third-party providers (e.g., [insert provider]) to securely deliver these messages.
• Your phone number will not be shared or sold for unrelated purposes.

4. Sharing Your Data with Third Parties

We share data only as necessary:

• Messaging Providers: To deliver SMS communications securely and in compliance with regulations.
• Payment Processors: To facilitate transactions.
• IT and Analytics Services: To maintain our website and analyze usage.
• Legal Entities: To comply with regulatory or legal obligations.

5. Protecting Your Data

We use encryption (HTTPS) and secure data storage to protect your personal information. When sharing data with third parties, we ensure appropriate safeguards are in place, especially when processing occurs outside the United States.

6. Retention of Data

We retain personal data only for as long as necessary for the purposes outlined in this policy, including compliance with legal and regulatory obligations.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of your data.
• Withdraw consent for marketing or SMS messaging.
• File a complaint with relevant authorities if your rights are infringed.

8. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and to deliver relevant advertisements. You can manage or disable cookies in your browser settings.

9. Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, contact us at:

Data Protection Office
Healthy Environment LLC
Phone: (346) 714-1859
Email: contact@healthyenvironmentllc.com